Privacy Policy

Who We Are

KM Facilities Management Group PLC’s registered office is at Leigh Saxon Green LLP, Mutual House, 70, Conduit Street, London, W1S 2GF and we are a company registered in England and Wales under company number 09140112. We are registered on the Information Commissioner’s Office Register; registration number ZA082969, and act as the [data controller/data processor] when processing your data. Our designated Data Appointed Person is Mike Owens-Brookes who can be contacted at the above address or email: mike.owens-brookes@kmfmgroupplc.co.uk.

Information That We Collect

Information You Provide.  We receive and store information you enter.  For example, when you search for or buy a product or service, or when you supply information such as your address or phone number. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.  We use the information that you provide for such purposes as responding to your requests, improving our website, and communicating with you. In addition, if you choose, we may share your information with other companies who provide goods or services that you are interested in.

Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted.  In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.

Information from Other Sources: We might receive information about you from other sources and add it to our account information.  This may include updated delivery and address information from our shippers or other sources so that we can correct our records and communicate more easily.

How We Use Your Personal Data

KM Facilities Management Group PLC takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: –

  • We may employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, and sending postal mail and e-mail. They have access to personal information needed to perform their functions, but may not use it for other purposes We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
  • As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.
  • We have a legal obligation to share your personal data with Top Service who are a credit reference agency and provide us with financial background checks prior to you commencing employment with us
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests
  • Other Information:  Every computer has an IP (Internet Protocol) address.  IP addresses of computers used to visit this site are noted.  In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
  • Information from Other Sources.  We might receive information about you from other sources and add it to our account information.  This may include updated delivery and address information from our shippers or other sources so that we can correct our records and communicate more easily.  We will always endeavor to ensure these sources are GDPR compliant.

Your Rights

You have the right to access any personal information that KM Facilities Management Group PLC processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Opt-in or Opt-out

It is your choice whether to receive emails from us or others.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement KM Facilities Management Group PLC uses [a third-party/third-parties] to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

KM Facilities Management Group PLC takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We use encryption to protect your information contained in our customer list.

We use a firewall to protect against unlawful intrusion.

We limit access to your information on a need to know basis.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

No system can guarantee absolute security, just as the finest lock cannot guarantee physical security.  However, we take every reasonable precaution to assure that your data is secure.

Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data KM Facilities Management Group PLC does not transfer or store any personal data outside the EU.

Therefore, when you [use our website/send us an email/sign up to our newsletter etc], the personal information you submit may be stored on servers which are hosted in non-EU countries. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by KM Facilities Management Group PLC to protect your data and comply with the relevant Data Protection Laws.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to KM Facilities Management Group PLC, however, as this information is required for [us to provide you with our services/deliver your products/legitimate interests], we will not be able to offer some/all our services without it.

Legitimate Interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

We use the legitimate interests’ legal basis for processing business information and have identified that our interests are classed as a legitimate interest.

How Long We Keep Your Data

KM Facilities Management Group PLC only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK Tax Law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Marketing

Occasionally, KM Facilities Management Group PLC would like to contact you with the services that we provide. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting KM Facilities Management Group PLC directly.

LEGITMIATE INTERESTS EXAMPLE

KM Facilities Management Group PLC will occasionally send you [products/services/promotions] by [email/SMS/post] that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.

If you would prefer not to receive above-mentioned marketing and offers in the future, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting KM Facilities Management Group PLC directly.

Lodging A Complaint

KM Facilities Management Group PLC only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

www.ICO.org Tel: 0303 123 1113

Consent

KM Facilities Management Group PLC takes your privacy seriously and will only process your personal data with your consent and in accordance with the terms stated in our Privacy Notice.

By using this site you consent to us collecting and processing your personal data.